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The Customers Email tab (in Settings) manages the email template used to follow up with customers who hit a limit and reach out through the app — for example, to start a conversation about bulk pricing when someone wants to order above your maximum.

Enable and edit the email

Toggle the notification on, then customize the template:

Merge tags

Use these tags anywhere in the template — they’re replaced per email:
  • {{store_name}} — your store’s name
  • {{customer_name}} — the customer’s name
Emails require the customer to be identifiable (logged in or having entered their email), so guests who never share an email address can’t be notified this way.

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Install Yuko Order Limits

Get Yuko Order Limits from the Shopify App Store.